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Jul 16, 2018 5 tweets 2 min read Read on X
#UPDATE on Smile Communications service outage. At an arbitration meeting between Smile Communications & Eaton Towers held at UCC, the meeting resolved administrative issues that recently affected the delivery of communication services to Smile customers.
See details below...
In an arbitration meeting between the two Smile Communications and Eaton Towers (infrastructure provider), it was agreed to reconnect all Smile sites that had been previously switched off to the benefit of all stakeholders concerned & this was done even before the meeting ended.
The parties to the arbitration agreed to sign a temporary addendum to allow re-connection and service restoration pending conclusion of the ongoing negotiations for a new service provisioning agreement.
Smile Communications undertook to settle outstanding obligations and that the statutory notice issued by Eaton Towers be withdrawn. This position will allow Smile to resume service to its customers as they await conclusion of the main agreement.
Thanks to the parties involved for reaching an amicable solution that serves all concerned. UCC remains committed to investigate and arbitrate matters relating to communication services and taking action to drive the development of a robust communications sector in Uganda

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More from @UCC_Official

Aug 17, 2018
UCC had opportunity to comment on the #Data.Protection & Privacy Bill. The enactment of this law is long overdue. A comprehensive law on the collection & processing personal information gives effect to the right to Privacy envisaged under Article 27(2) of the Constitution
UCC welcome the protections offered by the Bill in terms of export of data, breach notification requirements, data subjects access rights, automated decision making, compensation and the right to be forgotten and provision for financial and penal sanctions for breach of the law.
Distinction between Data collectors & data controllers.
The Bill should however clarify & distinguish Data Collectors, from Data Processors & Data Controllers. Clause 2 is inconsistent with international good practice which provides for two broad categories of Data Controllers
Read 17 tweets

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