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So #centrelink phonelines, the importance of correcting errors&debt repayment have been in the headlines. Well, on cue comes an AAT decision that takes all those issues, adds in a computer fail & unproven attacks on the recipient's character: austlii.edu.au/cgi-bin/viewdo… #notmydebt
The decision relates to a FTB and Schoolkids bonus overpayment in a complex family situation. The debt at its centre was born from a computer malfunction, accepted as such by Centrelink. Just how far was the woman affected by it driven to clear her debt (and sadly, her name?)
The fact #centrelink or let's face it, Serco, make an error is not currently a defence to a debt being recoverable. The law is entirely compatible and facilitative of Centrelink's incompetence. Instead Australians have to show that the debt is "solely" attributable to the error
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