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THREAD: As some of you know, I’m currently taking a master’s course in Crisis & Emergency Risk Communication. I’m absolutely fascinated by this subject & have a newfound passion. I'd like to share some things I've learned & found interesting or useful.
These tidbits will come from either Steven Fink’s book: Crisis Communications: The Definitive Guide to Managing the Message, or the 4th Edition of Effective Crisis Communication: Moving from Crisis to Opportunity (Ulmer, Sallow, & Seeger), referred to as (USS)
There may be a few items from other resources, but I will link to those in that particular tweet.
Okay, are you ready for some super interesting pieces of information and advice on how to effectively communicate in a crisis? Here we go! #buckleup
Okay, are you ready for some super interesting pieces of information and advice on how to effectively communicate in a crisis? Here we go! #buckleup
