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Melissa Perri

@lissijean

Jun 5, 2018 • 4 tweets • 3 min read • Read on X

@davemastersnyc

We were looking for a way to do something different than our competitors who were focused on SEO. We decided to tackle sending people rental listings in slack. @davemastersnyc #agileux

@davemastersnyc

We discovered it was too hard to install apps on slack, so we decided to keep the thread of the idea but pivot to FB messenger. @davemastersnyc #AgileUX

@davemastersnyc

We learned that apps ramp up slow but they contributed to a top line organic audience AND repeating visitors to hit our goals! @davemastersnyc #AgileUX

@davemastersnyc

Innovation isn’t really a top down or bottoms up debate, it’s about closeness to users.

The closer you are to learn about your customers and take action, the more you can innovate.

@davemastersnyc #AgileUX #agile #prodmgmt

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More from @lissijean

Melissa Perri

@lissijean

Jun 23, 2018

So here’s an observation and question for the #scrum community.

One of the biggest issues I’ve seen with teams new to scrum is backlog refinement. Most people do it wrong and it has huge implications on #prodmgmt. /1

I have seen hundreds of teams treat backlog refinement as a two hour meeting where they rewrite user stories and estimate them.

While both of those are good things to do, they usually only do these two activities, instead of creating shared understanding about the work. /2

Teams don’t spend this time story mapping, discussing in detail, or contextualizing the end state of the product together.

Actually teams new to scrum usually don’t do any of those things. /3

Read 7 tweets

Melissa Perri

@lissijean

Mar 19, 2018

So I haven’t been tweeting a lot lately because I overcommitted myself, but one topic keeps picking at me and I feel like we should talk about it.

Over and over I keep seeing people struggle with decisive decision making in #prodmgmt... at every level. /1

To me this is one of the most important skills a Product Manager can master - how to make decisions about their product and communicate it upwards. /2

When I talk to company or product leaders, they frequently complain that their people don’t “step up and make decisions and own the product”.

I find that interesting because almost every prod mgr I meet tells me they can’t because their stakeholders/ manager won’t let them. /3

Read 14 tweets

Melissa Perri

@lissijean

Dec 9, 2017

I want to talk about something I keep hearing from many places when I ask teams about their processes:

"We are different"

#agile #prodmgmt /1

Whenever I coach someone or start consulting with a company, I start off with an assessment where I try to learn about the individual products and how they are run. /2

During these sessions I usually ask about how people think of strategy, do prioritization, structure their teams, and communicate. Lots of other stuff too. /3

Read 11 tweets