Ibrahim Bbossa #IKB Profile picture
Jul 25, 2018 18 tweets 5 min read Read on X
Eliminating #ScratchCards doesn't directly curb criminality. No. It however streamlines distribution & airtime selling, ensuring accountability for persons involved in the distribution process & improves the integrity of communication systems through traceability & accountability
Gaps emerged this year when security agencies investigating fraud identified individuals aiding & abetting crime. Common amongst the individuals was that they were all airtime vendors/hawkers. Unfortunately, telecoms had no record of these masqueraders being authorised dealers.
@UCC_Official requires registration of all vendors of SIM cards & airtime products. Hence, UCC wanted to find telecoms precariously liable by having them held responsible for the actions or omissions of the masquerading vendors for regulatory measure. The telecoms objected.
Telecoms proved that accountability for retailers & hawkers was not legally possible with the current approach of airtime distribution. When scratch cards are sold, property changes hands and the operator cannot be held accountable for the actions of a retailer or hawker.
The proposal; Telecom then proposed that the use of digital payment systems would help in securing the distribution system of airtime by having all vendors/stockiest involved registered to provide traceability on who & where vendors are operating at any one time. "They proposed"
Telecoms working with @UCC_Official agreed on a period within which to exhaust scratch cards in the market & ensuring that distribution structures are robust & the public sensitised on Electronic Top Up trend. The execution has been excellent and commended by the Commission.
Sector stakeholders have agreed that digital airtime platforms have indeed matured & will bring convenience & flexibility in airtime distribution. There're Electronic Top-up options like; Easy load, Electronic Voucher Credit, Mobile money, Me2U, & other Electronic Payment options
@UCC_Official has visited 186 outlets around the country to verify SIM card & Vendor Registration, & progress to adopt Electronic Airtime in 37 districts. 99% of the vendors were already selling electronic airtime & 54% had some scratch cards expected to sell by 31st July 2018.
Notion that @UCC_Official threatens telecoms with license cancellation once they object to change is malicious, unjustified, unfair & intended to prejudice regulatory processes. The sector is guided by a legal & regulatory framework providing for alternative redress mechanisms
E-Top-Up will provide visibility, accountability & traceability of all those involved which helps in investigations when crime & fraud is committed by actors in the distribution chain. This means that vendors/stockiest like users will moving forward be required to register.
Does abolishing scratch cards threaten access to information? NO. Your right to access to information as provided by the Constitution is not limited. When you visit the stockiest tomorrow for the regular #ScratchCard, the seller will be more than happy sell you Electronic Airtime
Telecom operators are making sure that there is little or no inconvenience in this process. Important to note that every retailer who has previously sold #ScratchCard has the opportunity to sell E-Top-Up or airtime through Mobile Money using their small phones.
The only requirement for a vendor/stockiest is registration with the telecom operator or dealer. It is a public secrete that airtime and data selling is currently the lifeblood for telecoms in Uganda. It is incumbent upon operators to ensure their customers have access to airtime
Vendors say E-Top-Up is more convenient to handle & have no difficulty sensitising customers seeking #ScratchCards to adopt the new trend of Electronic Top Up. Stockiest are able to refill their Electronic Airtime float without physically visiting the dealer or operator.
Rather than having well-minded organisation littering the medias with disinformation to push public emotions to the extreme, we need to work towards sensitise the potentially disadvantaged member of the public to adopt the technological trend on Electronic Airtime.
It appears some organisation with donor support have taken a stance to oppose any & every government program regardless merit. This is often driven by the desire to account for disbursements and probably gaining social capital. Even then, do not kill good programs.
Many people can easily come up with 101 reason why something will not work and or to criticise but cannot give 3 reason why it may work. Constructive criticism has been welcomed and some modifications in regulatory intervention have benefited from this. Don't keep us in the past.
We should therefore encourage our compatriots to adhere to these trends for our own good, and where someone faces specific unique challenges in accessing services, we encourage such customers to approach the responsible Telecoms & @UCC_Official for guidance on accessing airtime.

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More from @IBbossa

Sep 6, 2018
Why does data have to expire? Why can’t data be used like fuel? Once a customer makes a purchase, the usage should be at the discretion of the customer.

I was faced with this question and was not ready with an answer. Now I do and would like to share in this thread....
Data is Bandwidth. That is the first aspect to appreciate. So when you purchase a data bundle, you are being given access to a fixed amount of bandwidth for a specific period. Data services are subscription based just as you pay for your Pay-TV, which expires after a period.
Bandwidth is the capacity of a wired or wireless network communications link to transmit the maximum amount of data from one point to another over an internet connection in a given amount of time -usually one second. Bandwidth describes the data transfer rate or capacity.
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Aug 14, 2018
#Consumerprotection
This thread explores #consumerprotection aspects in the new broadcasting licensing regime. When in full force it will have hallmarks of what is happening else where in the region. Currently, all broadcasting are in advanced stages of signing agreements
There are three fundamental reasons why we regulate:
1. For effective and robust competition (avoid market failure)
2. Protect #consumers (ensure #consumer interests are protected)
3. Ensure widespread access to networks and services (preventing anti-competitive practices
#Consumerprotection in the new PUBLIC SERVICE PROVIDER LICENCE has a pricing condition requiring the Licensee (broadcaster) to within fourteen (14) days after signing the Licence Agreement, to provide @UCC_Official with a copy of its charges for all licensed services.
Read 16 tweets
Aug 2, 2018
#COMMENTS on the @Airtel_Ug @K2Telecom endorsement agreement.
Is the Airtel/K2 transaction a merger or acquisition? What does it mean for K2 customers? Has @UCC_Official approved this transaction?
The Airtel/K2 transaction is neither a merger nor acquisition. It's a brand endorsement arrangement, were K2 entered into agreement allowing @Airtel_Ug to use her Trademark, Brand name (K2 Telecom) & Resources to market @K2Telecom products & services to customers @UCC_Official
Under the Brand Endorsement Agreement, K2 customers will continue enjoying the same or similar services with a different code prefix (0708). The customer migration will be voluntary. Customers will exercise their contractual right to either move to Airtel or not.
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Jul 8, 2018
Free-To-Air (FTA) channels Vs #PayTV subscription.
Pay TV operator have argued that their business model is "Subscription". That when a customer opt for Pay TV, their primary interest is in the premium Pay TV content and not to watch the Free To Air channels.
Follow thread...
During the stakeholder consultations as part of the New broadcasting licensing development, many commentators were for #PayTV providers offering Free-To-Air channels free to subscribers even after monthly subscription have run out. The reason being, they are Free so why pay?
Just like many #PayTV providers globally have also refused to allow customers to pay per channel. Customers are not allowed to customise channels they want to watch for one simple reason, many channels whether it is Discovery Channel or C-SPAN may not be viable on their own.
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May 18, 2018
AN UPDATE ON THE PAY TV LICENSING SAGA
You will recall that Pay TV operators raised concerns about the new broadcasting licensing regime by UCC. A formal joint statement by all Pay TV operators shocked the public especially the claim of a unjustified fee increase.
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In a meeting on 26th April 2018, UCC agreed to halt any enforcement action to allow parties involved to harmonise positions on issues raised by the Pay TV operators. Having concluded the said discussions with Pay TV Operators, the following reflect agreed positions.@Pamankunda
1. UCC agreed with the submission by Pay TV Operators that providers without physical infrastructure in Uganda shall not be required to obtain Public Infrastructure Provider (PIP) Licenses. This was more of a clarification of the license provision, than a matter of contention.
Read 15 tweets

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