Here less often than before (follow me on Threads), but come in for #climatechange and #netzero news. Head of Sustainability in the aviation industry.
May 10, 2018 • 7 tweets • 3 min read
Absolutely shocked with @Uber customer services after the worst Uber trip in #Miami
Booked a trip to FLL Airport yesterday, should be an easy trip, one highway most of the way
Driver spoke not a word of English, ok I get Miami is partially Spanish speaking, but not a word? 1/
Uber's response: "We know that not being able to clearly communicate with your driver can be frustrating."
What? There's no basic requirement to be able to talk to passengers?
But actually that wasn't the main issue, more so that he couldn't operate his - Spanish - SatNav 2/
