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James Doman-Pipe 📈 🏳️‍🌈 Profile picture
James Doman-Pipe 📈 🏳️‍🌈
@JDomanPipe
Tweeting about B2B SaaS product marketing go-to-market, and positioning. Trying every day. Check out my newsletter 👇 Threads/Insta: @jm.dp
Aug 20, 2018 • 11 tweets • 5 min read
Time for a thread on customer feedback, and why *every* team in every business should pay more attention to customer feedback.

#cx #customersupport #CustomerExperience

⬇️ Click through to read ⬇️ For the last eight years as a [product] marketer, I’ve spent 20 minutes every day checking through whatever help desk system is in use. And I can 💯 say I’ve learnt something new from that practice every day.