Marina Pavlović Profile picture
Associate Prof @uOttawaTechLaw @uocommonlaw @uOttawa; co-lead @Telecom_ConsIR; #consumer #techlaw #A2J; 🐾 #whippets; profile 📷 by @kenyajade; *personal views*
Apr 30, 2018 8 tweets 8 min read
I have a lot to say about this recent story by @cbcErica @cbcgopublic on #Telecom @contracts & #SalesPractices, as a #lawprof working in #ConsumerRights & #DisputeResolution & not as a director of CCTS (disclaimer: views my own, based on my research & publicly available info) 1/8 My work (with funding from Forum of Canadian Ombudsman) on industry ombuds in 🇨🇦🇦🇺🇬🇧,…, found that these schemes do provide access to justice by providing quick dispute resolution for consumers. But...they do have two major drawbacks 2/8