Discover and read the best of Twitter Threads about #UX

Most recents (18)

Happy Friday! Let's walk through a fun #CX comparison that my Friend just experienced. (Photos are from her and used w/ permission.) Thread:

Friend got her first puppy (Millie) and is doing a great job learning how to take care of Millie's needs.
She signed up for BarkBox, and the first one arrived while Millie was teething and really uncomfortable. One of the toys in the box totally saved Friend's life - Millie loves it and won't put it down and is feeling much better with it.
Friend was so impressed with BarkBox's selection and care, that she messaged them.

They offered live chat, but also a text service - thoughtful, since we all have our phones on our persons 24/7.

So she texted:
Read 10 tweets
Some #prodmgmt Qs for interviewer... (1/4)
- technical debt
- recent prod issues / reactive work
- direct access to customers
- attrition rate for PMs
- typical calendar / mix of activities
- last 5-10 prod decisions and outcomes
- details of decision making process
- metric you must drive to be successful
- psych safety on teams
- dedicated #ux ?
- how team missions are crafted
- autonomy over roadmap ?
- deployment pipeline, ease of collaboration
- access to product usage data (tools?)
- current “big bet” and key unknowns

#prodmgmt 3/4
- career development (conferences, training)
- incentive structure for team members
- amount of pre-committed work
- examples of PMs being reward for specific behavior
- details of approvals, sign-offs, roadmap reviews
- overall product “culture” (role of product)

#prodmgmt 3/4
Read 4 tweets
“How does #ux work with #agile” ?

Step 1: Read the Agile Manifesto for Software Development agilemanifesto.org

Step 2: Read the Principles behind the Agile Manifesto: agilemanifesto.org/principles.html

Step 3: For a modern twist, check out Modern Agile: modernagile.org

1/3
...you’ll quickly notice there is no mention of Product Owners, Sprints, User Stories, Story Points, Scrum Masters, Demos, Jira, etc. And no mention of #ux, #datascience, #businessanalyts #devops etc.

There is one key thing though... 2/3
Try as hard as possible to join a team as an equal member. The team is the unit of self-organization and inspect/adapt. Do the #agile thing and experiment with how to make #ux work in context. Harness agility to do great #UX

That’s it. 3/3
Read 3 tweets
Heard (again) that #design and #ux is somehow incompatible with #agile (which to most, means #scrum).

..that ppl can’t always jam their work into little increments

..that MVPs suck because they’re never improved

..that work can’t always be boiled down into a “ticket” 1/n
...that #design is more than screens...a more holistic view is needed

...that an output fixation is killing products

...that quality shouldn’t be sacrificed just to get stuff out the door

...that craft should be respected

...that #ux debt sucks 2/n
...and you know what? Those exact same things are muttered by engineers/QA all the time.

They have nothing to do with #agile, but everything to do with paint-by-numbers approaches to “delivery”, org silos, and overly simplistic “#design then build” models. 3/n
Read 5 tweets
THREAD: Usability insights requested from those who like word games and puzzles ! Please follow along with me for a bit of exposition, then provide your input! (1/17) #Puzzles #WordGames #UI #UX
(2/17) Imagine you're using a new tool to search for solutions to word puzzles. One thing this tool lets you do is discover pairs of words in which two consecutive letters anywhere within one word are reversed in other words.
(3/17) For example, "dairy" & "diary", "united" & "untied", "geocentric" & "egocentric", and "unclear" & "nuclear" share this property.
Read 20 tweets
"I've sat up on stages like this and proclaimed that H/2 was going to solve everything, and i'm sorry for that... but resource loading in the browser is a very very hard thing." - @patrickhamann #britishAccent
#webperf #perfmatters
@FluentConf
"🌟 performance of the loading of your webpages are tightly coupled to latency.
🌟 connection costs are high
🌟 Bandwidth is oft under-utilized
🌟 Script exec is 💰💰💰
🌟 critical resources can be hidden"

- @patrickhamann #britishAccent
#webperf #perfmatters
@FluentConf
"what are critical resources??

✅ Critical CSS for current route
✅ Fonts
✅ hero image
✅ initial application route
✅ application bootstrap data"

- @patrickhamann
#webperf #perfmatters
@FluentConf
Read 7 tweets
There are many ways to inspire a “sense of urgency” that have nothing to do with estimates/deadlines.

#agile #lean #softwaredevelopment
1. First ... giving enough context so people give a fuck. That’s a start. Otherwise, you can’t expect people to “go the extra mile”...

#agile #softwaredevelopment #ux #devops
2. Let them STOP doing things that are less valuable. Nothing says “you’re free to focus and care” more than freeing people from context switching and multi-tasking.

“What would you like to stop doing, to leave time for this?”

#agile #softwaredevelopment #ux #DevOps
Read 4 tweets
I thought I would give a go at a nice little tweet thread today, sharing my key takeaways from #DWX18.
Monday started off with workshops from some amazing teachers like Dion Hinchcliffe, Tony Byrne, Rita Zonius, and Edward Taylor and Kevin Olp of @DWG. #DWX18 #KeyTakeaways
.@RitaZonius coached her attendees not focus on adoption. Build value and adoption will follow. This got me thinking that maybe we should rethink how we use that label in our efforts. #DWX18 #KeyTakeaways
Read 19 tweets
Realized I had some posts that actually make sense as a series... a little blook

1/10 Moving beyond the platitudes of outcomes vs. outputs....it is all a spectrum
hackernoon.com/beyond-outcome…

#prodmgmt #ux #design #agile #modernagile
2/10 Distinguising value and sequencing. Start with opportunities before getting bogged down in “LOE”
hackernoon.com/value-and-sequ…

#prodmgmt #ux #design #agile #modernagile
3/10 Prioritizing non-feature work and continuous improvement ... there’s value here too.
hackernoon.com/prioritizing-n…

#prodmgmt #ux #design #agile #modernagile
Read 10 tweets
My product-nerd-friend @atheus...hey you should post a thread of some drawings. Here goes:

1. The classic “here’s why you do incremental delivery” drawing ... aka “how not to dig a deep hole”. Yet legacy budgeting practices encourage one/not other

#prodmgmt #ux #design @atheus
2. Here’s is the “perpetual cone of uncertainty” ... namely, unless you are a project shop, you’re likely to ALWAYS have uncertainty, even if you are also reducing it constantly

#prodmgmt #ux #design @atheus @ProductPlan
3. I’m seeing this crazy symmetry in terms of systems / technology & org design. They are all feeding into each other. Exhibit 1: the shift from batch processing to stream processing (cc @gwenshap ) and networked orgs @NielsPflaeging

#prodmgmt #ux #design @atheus @productplan
Read 12 tweets
1/ This is a thread about why Google’s Slices are potentially "really, really exciting."
2/ I work on a short-term R&D team, so I can rarely share what I work on. Unless, of course, something ships and then I can share the public announcements, which happened this week at Google's big annual I/O event!
3/ You probably missed it. There was a big phone call demo, and you didn’t notice the announcement of Slices at #io18. The seemingly small thing could be a big deal, changing a building block of tech. Excited to finally mention them, and why I think they could change computing.
Read 21 tweets
Words matter... (1/5)

Notice how words like discovery, design, delivery, build, and run often get coopted to silo / segment / divide teams/ppl

To draw imaginary lines around skills. To protect kingdoms even. To make pretty left to right diagrams.

#ux #design #agile #devops
It is very different for a team to ask a couple of its members to get upstream a bit & do some research/discovery...because it adds value

...than it is to structure your Jira workflow, PMO “process”, or SDLC around handoffs and silos. (2/5)

#ux #design #agile #devops
#design / #prodmgmt are vulnerable to believing their own hype. That by owning “the problem”, they’re staying relevant, and by feeding the delivery machine they’re doing everyone a favor. But this becomes a self-fulfilling prophecy. (3/5)

#ux #design #agile #devops
Read 5 tweets
... high resolution image ~ github.com/tootsuite/mast…
... oops, no Twitter f#cked that one up like Mastodon. github.com/tootsuite/mast… - GitHub knows the drill.
Read 3 tweets
Some tips for PdM working with software developers ...
#agile #prodmgmt #ux #design

1/ They’re masters of coherence in arguments, information, and statements. Expect to be called out (bluntly) on something ... and for them to be right.
2/ Don’t assume silence means a lack of interest. Sadly, introverts get chased out of the “business world”. In the swdev team world, extroverts AND introverts thrive (cool huh?). Many or my dev friends choose to chew on a thought for a long time before interjecting.
3/ Imagine a world where your every keystroke is (basically) measured, scrutinized, Jira-ed, and reviewed. And ****ing up means the whole app can go down (or worse). Compare that to your world, where you can often dismiss something with a hand wavy “that’s a learning!”
Read 9 tweets
I just published "Web3 Design Principles" - a framework of UX rules for Blockchain based Distributed Applications

To get the conversation started on the front-end experience of Dapps

TL;DR; tweetsummary ahead
bit.ly/web3DesignPrin…

#Web3 #Design #Blockchain #UX
Decentralization, and the trustless exchange of value between peers, are the future of (a part of) the web. the Blockchain is the technology that for the first time enables the trustless, transparent, distributed, p2p, uncensorable communications that will create that future
Today those special properties of the Blockchain are only visible at the protocol level, the softwares creating the blockchain itself, but they don't bubble up to the front-end that users see and interacts with.
Distributed applications (Dapp) today still look much like web apps
Read 17 tweets
A J-14 du #hackinghealth, quels défi de #santé allez-vous relever ? Passage en revue de notre sparkboard 2017 :
Familien - comment mieux accompagner les familles lors d'une #hospitalisation ? hhlyon2017.sparkboard.com/project/59ba78…
Un outil numérique serait-il pertinent pour maintenir le lien entre enfant et patient même si les visites sont impossibles ou rares ?
Read 93 tweets
En un thread on va vous convaincre de choisir ce #workshop à Rhône 1 au #BlendWebMix demain 11h :
D'abord, vous le savez : la #santé est un domaine porteur. Et on ne parle pas seulement des #feelgood books
1% des milliards de requêtes quotidiennes sur Google comportent un symptôme médical 1001startups.fr/startup-tendan…
Read 30 tweets
📢 Avis aux designers !
On a besoin de vous pour le #HHCafe du 2 octobre à Givors avec @calydial !
Voilà pourquoi ⬇️ #thread
Nous allons parler de parcours utilisateur dans la #santé ambulatoire :
le parcours de santé
#ergonomie #UX
L'objectif du parcours de #santé : recevoir les bons soins par les pros dans les bonnes structures, au bon moment solidarites-sante.gouv.fr/systeme-de-san…
Read 17 tweets

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